Operating Efficiently

Percent Cumulative Change

Since the end of 1990, the number of employees at GMP has declined by 11 percent, while the number of customers has grown by 6 percent.

In 1995, the Company implemented a new organizational structure and improved its operating efficiency. GMP ended the year with 350 employees (measured in full-time equivalents), a reduction of 23 from the beginning of the year. The number of customers served per employee increased by 8 percent, from 216 customers per employee in 1994 to 233 customers per employee in 1995.

In conjunction with its reorganization, GMP offered a voluntary retirement incentive plan, which 24 of 29 eligible employees accepted. To put its new organization into place, the Company also eliminated some jobs and created others. As a result, 27 employees found new positions in the organization.

With this new efficient, customer-focused organization, the Company believes it is in a strong position to be the utility of choice for electric customers.

Percent Cumulative Change	Since the end of 1990, the number of employees at GMP has declined by 11 percent, while the number of customers has grown by 6 percent.
In 1995, the Company implemented a new organizational structure and improved its operating efficiency. GMP ended the year with 350 employees (measured in full-time equivalents), a reduction of 23 from the beginning of the year. The number of customers served per employee increased by 8 percent, from 216 customers per employee in 1994 to 233 customers per employee in 1995.
In conjunction with its reorganization, GMP offered a voluntary retirement incentive plan, which 24 of 29 eligible employees accepted. To put its new organization into place, the Company also eliminated some jobs and created others. As a result, 27 employees found new positions in the organization.
With this new efficient, customer-focused organization, the Company believes it is in a strong position to be the utility of choice for electric customers.